Important Notice:
This agreement contains provisions regarding disclaimer of warranties, limitation of liability, binding arbitration, class action waiver, and indemnification that affect your legal rights. These terms have been marked with bold or underline formatting. Please read them carefully.
1. Acceptance of Terms
Welcome to ReadyApp (also known as "HaoLeMe" or "ε₯½δΊδΉ") (the "App"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Shixi Chen, an individual developer ("Developer," "we," "us," or "our") governing your use of the App and related services (collectively, the "Service"). These Terms are entered into solely between you and the Developer. Apple Inc. ("Apple") is not a party to these Terms.
By creating an account, downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
We reserve the right to modify these Terms at any time. For material changes (including but not limited to modifications to the arbitration clause, limitation of liability, warranty disclaimers, or user rights), we will provide at least 15 days' prior notice via in-app notification and require your renewed consent. If you do not agree to the modified Terms, you may stop using the App and delete your account. For non-material changes, the updated Terms will be posted on this page with a revised date, and your continued use of the App constitutes acceptance.
2. Eligibility
- You must be at least 13 years of age to use the App. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
- If you are between 13 and 17 years of age, you represent that you have obtained your parent's or legal guardian's consent to use the App and that they have read and agreed to these Terms on your behalf.
- By using the App, you represent and warrant that you have the legal capacity to enter into a binding agreement in your jurisdiction.
3. Account Registration
- You must provide accurate, current, and complete information during the registration process and keep your account information updated.
- You are limited to one account per person. Creating multiple accounts may result in termination of all associated accounts.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must notify us immediately at support@readyapp.com if you become aware of any unauthorized use of your account.
4. Service Description
ReadyApp is a social accountability application that provides the following features:
- Create and manage personal and social countdowns to stay on track with commitments
- Add friends and engage in mutual accountability through countdown sharing
- Alarm mode β send reminder notifications to friends when countdowns expire (subject to recipient authorization)
- Achievement and gamification system to reward consistent follow-through
- Push notification reminders
The App is currently offered free of charge with no in-app purchases. If paid features are introduced in the future, separate purchase terms and refund policies will be provided at that time.
5. License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on Apple-branded products that you own or control, and as permitted by the Apple Media Services Terms and Conditions ("Usage Rules"). This license does not allow you to use the App on any device you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time. The App may also be available to other accounts associated with the purchaser via Family Sharing or volume purchasing, as permitted by the Usage Rules.
6. User Conduct
You agree that you will not:
- Use the App for any unlawful purpose or in violation of any applicable local, state, national, or international law
- Harass, threaten, intimidate, stalk, or otherwise abuse other users through the App
- Abuse the alarm mode or notification features to annoy or disturb other users
- Post, transmit, or distribute content that is defamatory, obscene, hateful, or otherwise objectionable, including non-consensual intimate images
- Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the App
- Use any automated means (bots, scrapers, crawlers) to access or collect data from the App
- Interfere with or disrupt the App's infrastructure, servers, or networks
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Circumvent, disable, or otherwise interfere with any security-related features of the App
You must also comply with all applicable third-party terms of service when using the App, including the Apple Media Services Terms and Conditions.
7. Alarm Mode Rules
The App's alarm mode allows users to send reminder notifications to friends when a countdown expires. The following rules apply:
- Alarm mode requires the explicit prior authorization of the recipient before it can be activated
- The recipient may revoke authorization at any time by disabling alarm mode in their settings
- You may not abuse alarm mode to harass, disturb, or repeatedly annoy other users
- We reserve the right to restrict or disable alarm mode for any user who abuses this feature
Note: Alarm notifications are delivered via Apple Push Notification service (APNs) and are subject to the recipient's device notification settings, including Do Not Disturb and Focus modes. This feature complies with Apple's App Store Review Guidelines regarding push notification usage and user authorization.
8. Intellectual Property & User Content
(a) Our Intellectual Property
The App and all of its contents, including but not limited to the user interface design, graphics, icons, text, software code, and trademarks, are the property of the Developer and are protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or otherwise exploit any portion of the App without our prior written consent. The Developer (not Apple) is solely responsible for addressing any third-party intellectual property infringement claims relating to the App.
(b) User-Generated Content
You retain ownership of any content you create through the App (including but not limited to countdown names, profile bios, and other user-generated text). By using the App, you grant us a non-exclusive, royalty-free, revocable, worldwide license to use, store, display, and reproduce your content solely for the purpose of operating and improving the Service. We will not use your content for unrelated commercial purposes.
You represent and warrant that your content does not infringe upon or violate the rights of any third party. We reserve the right to remove any content that violates these Terms or applicable law.
(c) Content Moderation
ReadyApp provides tools within the app to report objectionable content and block abusive users. We will review reported content and take appropriate action, including removal of content and suspension of accounts, within 48 hours of receiving a report. Non-consensual intimate images will be removed within 48 hours of notification in compliance with applicable law. You may also contact us at support@readyapp.com with the subject line "Content Report" to report objectionable content.
9. Disclaimer of Warranties
Please read this section carefully as it limits our obligations to you:
THE APP AND THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY DATA OR CONTENT STORED THROUGH THE APP WILL BE ACCURATELY MAINTAINED OR PRESERVED.
The App is currently a free application and does not involve purchase price refunds. If paid features are introduced in the future and such features fail to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price in accordance with its policies. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the above exclusions may not apply to you, and you may have additional rights under your local laws.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER, OR ANY OF THE DEVELOPER'S AFFILIATES, AGENTS, OR SERVICE PROVIDERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE DEVELOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE DEVELOPER'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE APP EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).
Nothing in this section limits liability for fraud, willful misconduct, gross negligence, or violations of law to the extent such limitation is prohibited by applicable law.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such cases, the above limitation may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless the Developer, and their agents, contractors, and service providers, from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from: (a) your use of the App or the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; or (d) any claim that your content caused damage to a third party.
This indemnification obligation will survive the termination of these Terms and your use of the App.
12. Dispute Resolution & Arbitration
This section contains a binding arbitration agreement and class action waiver. Please read it carefully:
(a) Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@readyapp.com and attempt to resolve the dispute informally for at least 30 days. If the dispute is not resolved within 30 days after your notice, either party may proceed as set forth below.
(b) Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App that cannot be resolved informally shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English, and the seat of arbitration shall be in the State of California. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable.
(c) Class Action Waiver
YOU AND THE DEVELOPER AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
(d) Small Claims Exception
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.
(e) 30-Day Opt-Out Right
You have the right to opt out of binding arbitration within 30 days of first accepting these Terms by sending a written notice of your decision to opt out to support@readyapp.com with the subject line "Arbitration Opt-Out." Your notice must include your name, your ReadyApp account username, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you and the Developer agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of California.
(f) Severability of Arbitration Clause
If any portion of this arbitration provision is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver in subsection (c) is found to be unenforceable, then the entire arbitration provision shall be null and void, and the dispute shall be resolved in court under Section 13.
13. Governing Law
These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles. To the extent that a lawsuit is permitted under these Terms, you and the Developer agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the State of California.
14. Apple-Specific Terms
The App is distributed through the Apple App Store. The following terms apply as required by Apple:
- Agreement Parties: These Terms are entered into solely between you and the Developer (Shixi Chen, individual developer), not with Apple. Apple is not a party to these Terms.
- Maintenance & Support: The Developer is solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
- Warranty: The Developer is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. The App is currently free; no purchase price refund is applicable. If paid features are introduced in the future and the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
- Product Claims: The Developer (not Apple) is responsible for addressing any claims by you or any third party relating to the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
- Intellectual Property Claims: The Developer (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights.
- Export Compliance: You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
- Developer Contact: If you have any questions, complaints, or claims regarding the App, please contact:
Shixi Chen
Los Angeles, CA, United States
Email: support@readyapp.com
15. Account Termination
- By You: You may delete your account at any time through the App's settings. Account deletion will be completed within 30 days of your request. Upon deletion, all your personal data will be permanently erased, including your profile, friend connections, countdown records, achievements, avatar files, and all tokens associated with Apple Sign-In. Countdowns shared with friends and associated activity data will be deleted or anonymized. We may retain anonymized usage statistics and any data we are legally required to maintain. See our Privacy Policy for full details. Account deletion is irreversible.
- By Us: We may suspend or terminate your account if you materially breach these Terms, including but not limited to: engaging in illegal activity through the App; persistently harassing other users through alarm mode or other features after receiving a warning; providing false registration information for fraudulent purposes; or using technical means to attack or disrupt the Service. We will notify you of the reason for termination and provide a reasonable opportunity to appeal.
- Upon termination, your personal data will be deleted or anonymized in accordance with our Privacy Policy.
- If we discontinue the Service entirely, we will provide at least 30 days' prior notice to allow you to export your data before deletion.
16. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Developer regarding the App and supersede all prior agreements, understandings, and communications.
- Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
- Waiver: The failure of the Developer to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms or any rights hereunder without the Developer's prior written consent. The Developer may assign these Terms without restriction.
- Notices: We may provide notices to you via in-app notification or to the contact information associated with your account. You may provide notices to us at support@readyapp.com.
- Language: The English-language version of these Terms is the controlling version. Any translations are provided for convenience only.
17. Contact Us
If you have any questions about these Terms, or need to submit a complaint or claim, please contact us:
- Developer: Shixi Chen (individual developer)
- Address: Los Angeles, CA, United States
- Email: support@readyapp.com
- Response Time: We will respond to inquiries within 7 business days